The Future of Retail is Real-Time: Scaling Personalization with AI and Data

How Retail Leaders Are Turning Real-Time Data Into Personalization That Sells

Date
Wednesday, September 17, 2025
Time
12:00 pm
EST
60'
Location
Virtual

Virtual Fireside Chat for Retail Leaders

As retail shifts toward real-time customer engagement, leaders are rethinking how AI and data infrastructure can power smarter interactions across every touchpoint.

This 1-hour virtual fireside chat brings together leaders from Google Cloud, Rebuy, and Bitstrapped to unpack how AI-powered personalization is driving tangible results for modern retailers, from product discovery to post-purchase.

Join us for a candid conversation with:

  • Anoojan Vijayasri, Head of Customer Engineering, Retail CPG & Manufacturing, Google (Moderator)

  • John Erck, Co-Founder & CEO, Rebuy

  • Miguel Pereira, SVP, COO – Global Retail Products and Analytics, NielsenIQ

We’ll explore real examples, common pitfalls, and practical frameworks for scaling personalization, whether you’re optimizing campaigns or building an enterprise-grade AI strategy.

Agenda

1. The State of Retail Personalization

  • Why personalization is shifting from reactive to real-time

  • AI’s role in improving customer experience and value

  • What top-performing retailers in the Google ecosystem are doing differently

2. In Focus: Personalization in Practice with Rebuy

  • Where retailers are seeing success with AI-powered personalization

  • Use cases that drive meaningful business outcomes

  • How post-purchase and LTV strategies are evolving

3. The Analytics Lens: Building a Smarter Foundation

  • Why AI efforts stall — and how to avoid it

  • What a scalable data foundation looks like

  • How to get started with limited internal AI capability

4. What’s Next: Scaling Smart Retail

  • Tactical pilot ideas and 30–60–90 day roadmaps

  • Embedding personalization into ecommerce flows
  • Getting quick wins without a full platform overhaul

You’ll Learn How To:

Why Attend

  • Learn how leading retailers are turning AI into real-time customer value

  • Discover actionable strategies for personalization across the lifecycle

  • Understand how to overcome common data and org barriers

  • Walk away with a clear roadmap to scale personalization at your company

Speakers

Anoojan Vijayasri

Head of Customer Engineering, Retail CPG & Manufacturing

Google Cloud

Miguel Pereira

ex-Percima / NielsenIQ, Data & Analytics Expert

NielsenIQ

John Erck

Co-Founder & CEO

Rebuy Engine
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